Customer Review Posting Guidelines – Fairness and Responsibility

At Svetila.com, we are dedicated to providing our customers with honest and transparent feedback on the wide range of lighting products we offer, from bulbs to lighting fixtures. Every review submitted by our customers is shared voluntarily, without external influence, and we make sure to publish all reviews, as we value the diversity of opinions and experiences that help others make informed decisions when purchasing lighting solutions.

However, in order to maintain a positive and respectful environment for everyone, we apply certain standards when it comes to the content of reviews. Comments that include offensive language, inappropriate vocabulary, or are clearly unfair will not be published. We strive to ensure that Svetila.com remains a safe and constructive platform where all users feel welcome to share their genuine experiences with our lighting products.

In addition to this, we also focus on the relevance and usefulness of the reviews. While we highly value every opinion, we may exclude reviews that do not provide helpful insights or appear to be posted with malicious intent. Our goal is to offer balanced feedback without censoring legitimate experiences, ensuring our customers get a clear and honest picture of our products, whether it’s energy-efficient bulbs, stylish lamps, or modern LED solutions.

We encourage our customers to be both honest and fair when leaving comments about our products, as this allows us to continually improve the quality of our offerings and better serve your lighting needs. Your reviews are not just important to us—they are crucial in helping other shoppers make confident decisions when purchasing from our store.

By sharing your feedback, you contribute to the success of Svetila.com and help us enhance the shopping experience for everyone. Your voice directly impacts the evolution of our product range, ensuring that we continue to offer the best lighting options to brighten up your spaces. Thank you for being an essential part of our journey towards excellence in lighting!