Reviews, comments and ratings from our customers

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Customer reviews about us

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Summary for English
positive 98.1% (1641 reviews)
Average rating: 4.85/5 neutral 1.6% (26 reviews)
Number of reviews: 1673 negative 0.4% (6 reviews)
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Showing 1 - 40 of 1673 customer reviews
4.5
Successfull
The order prepared in a couple of days and relayed to the post office. It took around 20 days to arrive in my home. The packaging was fair, probably they try to keep the weight lighter for a cheaper transport fee, quite understandable especially for international ones. The package came in one piece, the products were in good condition and supported with staffing material. Invoice is prepared immediately upon the order. First time I buy something from this site and everything is OK. Thanks.
4
Plus
OK
4
Back order

When I ordered, several days passed before I was informed that the item was “out of stock .” I was concerned that I would never see my money or the product. I gave up. But many days (weeks?) later the order arrived in perfect condition.
I will not hesitate to order from you again.

Answer:

Sometimes, as in your case, there is a discrepancy or force majeure in the stock of a product. In any case, our customers are never left without the products they ordered. In extreme cases, we refund 100% of the money. We sincerely apologise for the longer delivery time.

4
Almost Perfect
Product was very well packed, shipping by DHL is swift and accurate.
Store could be probably a little bit faster in processing orders.
4.5
solid compagny
good website en fast delevery
4
Light

Arrived on time

4
H
4
Easy and prompt.
4
OK good
4
Good products, good prices, good service a bit slow delivery
4
Items as described, happy with product!
4
????????
4
Just as I ordered! very good.
Delivery time could be better
4
Good shop, fast delivery ????
4
Delivered product is great. Delivery time was longer than I expected - about two weeks.
4
Product well received: thank you for the good packing.
Best regards
D.E.
4
High quality products and good prices, but also high delivery costs and long waiting times.
4
High quality products and service, but the postage price is high.
4
Ordered starters for tanning bed lights. Hard to find in Oklahoma.
4
You were late with delivery
4
Fast delivery, good price, good delivery costs, good packaging. I'm happy with first order
4
OK
4
The product is the one I'm looking for
4
very good .all right
4
light bulb worked as expected
4
Material of good quality in total accordance with the order, but the delivery delay was a little long.
4
this service is really good
4
ok
4
Fast delivery . Top!
4
Satisfactory purchase
4
Ok
4
Delivery time a little bit long to receive my product.
4
Could not find this bulb by our austrian or german distributors. Super communication. Thank you
4
Very good. Thank you.
4
I have just received what I ordered, everything ok, perfect. Not five stars because Svetila took 10 days in despaching my order, after that normal delivery time, 5 days. Recommended.
4
Thank you great product & service
4
I ordered a Osram QT-eco 1x18-24 and received a Osram QT-eco 1x18-21.
It was enough for my purposes, but still not the same...
4
I had been looking in local shops for the special bulb to no avail. On the website of Svetila.com it was easy to find and order. Received the bulbs within a week. Most pleased with the service.
4
great price, one product was shipped delivery waa timely; delay in shipping was somewhat of an issue - did send customer service a note though never heard back
4
My damaged bulb was 5500 k lumens and the bulbs you sent me were 2900k lumens.
Showing 1 - 40 of 1673 customer reviews
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